The customer can choose from various payment options on the KiWAMi website. After the payment has been validated, you will receive confirmation of the payment. The amount of your order will be debited from your account only at time your actual order is sent to you by KiWAMi. Only the amount of the items sent to you and the delivery costs will be debited from your account.
1. SECURE PAYMENT ON THE INTERNET (KIWAMI WEBSITE)
2. PAYMENT BY TELEPHONE OR FAX
3. PAYMENT BY CHEQUE IN THE POST.
1. SECURE INTERNET TRANSACTION INFORMATION:
Whenever you pay by credit card on our website, KiWAMi guarantees you a secure and confidential transaction. Your credit card number is processed by the association SPPLUS, which has been carefully selected by KiWAMi for their ability to ensure total security of your credit card information. All credit card transactions are crypted and protected. This ensures that your credit card details do not circulate on the internet. Your account is debited to the total amount of your purchases and delivery costs the same day as you make the order.
Only customers resident in countries where the delivery costs are calculated automatically online and shown alongside the contents of their shopping cart are able to purchase online. For customers from other courtiers, please contact KiWAMi directly at firstname.lastname@example.org.
Only credit cards with the acronyms CB, VISA, EUROCARD or MASTERCARD are accepted. An order confirmed by the customer online is valid only when the credit card central network system authorises the transaction. If the transaction is not authorised by the CCCNS, KiWAMi reserves the right to cancel the order and stop the delivery of the product.
2. PAYMENT BY TELEPHONE OR FAX:
Payment by email, telephone or fax is possible for customers who do not wish to provide credit card information on the KiWAMi website, providing the delivery costs are able to be calculated by the website. For customers from other countries, fill in the order form from the website or KiWAMi catalogue, and contact KiWAMi directly by telephone or fax. You will be required to provide your credit card number and its expiry date, along with the details of your order and your delivery address. Only credit cards with the acronyms CB, VISA, EUROCARD or MASTERCARD are accepted.
An order validated by a customer and transmitted by email, telephone or fax is effective only when the central credit card system has accepted the transaction. If a transaction si refused KiWAMi reserves the right to cancel the order and stop delivery of it. The customer will be contacted as quickly as possible. Your bank account is debited to the total amount of the items purchased and delivery costs the same day you place your order.
3. PAYMENT BY CHEQUE IN THE POST:
After having correctly filled in the KiWAMi order form (found on the KiWAMi website or in all KiWAMi catalogues), send the order form along with a cheque in Euros to the order of KiWAMi SARL to the following address:
Z.A. DE L'AYGUELONGUE
9, RUE AMPÈRE
64121 MONTARDON, FRANCE
Your cheque, equal to the total amount in euros of the items you wish to purchase and the transportation costs, will be banked the day your order is sent.
4. NON-ACCEPTANCE OF PAYMENT
You wish to make a purchase on the KiWAMi website but you are unable to validate the payment by credit card.
Verify that the credit card you wish to use is accepted on the KiWAMi website (Carte-Bleu, MasterCard, EuroCard or VISA). Verify that the credit card information you have provided is correct.
If the problem persists please contact KiWAMi directly to arrange a solution (email@example.com, Tel/Fax: +33 5 0532 2936).
Your payment was not validated by our services.
The bank managing the account of credit card details you have provided has not allowed the transaction to take place. Please contact your bank to fix the problem before re-ordering. In the meantime, your order is automatically cancelled.