IF WITHIN 14 DAYS from the date of reception of your purchase you are unhappy with your KiWAMi purchase please contact us by email firstname.lastname@example.org or telephone / fax (+33 5 5932 2936). We will do our best to find a solution to the problem with you.
Please make sure you check your order as soon as possible after receiving it. Note any error in the model, colour, size and quantity of each item. All garments should be tried on over top of underwear and without removal of the labels or tags.
KiWAMi will reimburse you for the total amount you paid for the item excluding the delivery cost.
The customer is obliged to return the product to KiWAMi in perfect condition, unsoiled, unmarked, undamaged in any way, in it’s original packaging, with the original labels and tags attached and accompanied by the purchase invoice. In the case of non-conformity to any of these conditions, KiWAMi reserves the right to refuse a reimbursement.